Frequently Asked Questions
01 Am I eligible for a solar contract exit?
Eligibility depends on how your solar agreement was presented and whether important details were misrepresented or omitted during the sales process. Many homeowners contact us after discovering that promised savings, system performance, or contract terms do not match reality.
The first step is a complimentary case review, where your agreement and situation are evaluated. If your circumstances meet certain criteria, you may qualify for further assistance.
02 Will I work with an attorney during the process?
Solar Exit Advisors works alongside experienced legal professionals who focus on consumer protection and contract matters. If your case proceeds, it will be reviewed and guided under appropriate legal oversight.
This ensures your situation is handled responsibly, with your best interests in mind throughout the process.
03 What happens to my solar loan or financing agreement?
If a solar contract is successfully resolved, the associated financing or loan agreement is addressed as part of that resolution. Each situation is different, and outcomes depend on the structure of your original agreement.
This applies to financed systems, leases, and other common solar payment arrangements.
04 What happens to my solar system after the contract is resolved?
Once a solar agreement is resolved, homeowners typically return to paying their regular utility bill as they did before installing solar.
In some cases, the solar company may choose to remove the system. This is often discussed as part of the overall resolution process and handled according to the specific agreement terms.
05 Does my solar equipment have resale value?
In many cases, homeowners find that residential solar equipment has limited resale value. Solar technology evolves quickly, and systems can become outdated sooner than expected.
The value of equipment depends on factors such as age, condition, and system type, but it is often far less than what homeowners were led to believe during the sales process.
06 How long does the process usually take?
Timelines vary depending on the details of each case. Some situations may be resolved more quickly, while others take longer due to contract complexity or negotiation requirements.
In general, cases can take several months to over a year. Throughout the process, clients are kept informed about progress and next steps.
07 Is it legally possible to cancel a solar contract?
Although solar contracts are legally binding, it is a common misconception that they can never be challenged or resolved.
Under general contract principles, agreements may be reviewed when there are concerns such as misrepresentation, unfair sales practices, or failure to deliver what was promised. Each case is evaluated individually based on its facts and documentation.
Ready to Get Started?
If your solar agreement isn’t delivering what you were promised, now is the time to explore your options. A free case review can help you understand your next steps.